TERMS AND CONDITIONS
Please Read This Document Carefully. It Contains Very Important Information Regarding Your Rights and Obligations, Including Limitations and Exclusions That Might Apply to You.
1. Order Acceptance and Cancellation
Your receipt of an electronic, or other form of, order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept, decline, or limit your order for any reason, whether or not your credit card has been charged. If applicable, your order will be refunded in the original form of payment. If your credit card has been charged and your order is canceled, we will immediately issue a refund to your credit card account in the amount of the charge and notify you that your order was canceled.
Orders may be canceled within 24 hours of placing your order. You can email or call us to cancel your order: firstname.lastname@example.org or 212-488-6800. Cancellations after 24 hours will not be accepted.
2. Payment Terms
Terms of payment are within our sole discretion. Please note that your billing address must match the address on your credit card statement
3. Changes in Products and Pricing
We are constantly updating and revising our offerings of Products, and we may discontinue Products at any time without notice. All pricing for the Products is subject to change. For all of our prices and Products, we reserve the right to make adjustments due to changing market conditions, Product discontinuation, manufacturer price changes, errors in advertisements, and other extenuating circumstances. We attempt to be as accurate as possible with Product descriptions and prices. However, we do not warrant that Product descriptions or prices are absolutely accurate. In the event that a Product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or Product information received from our suppliers, we shall have the right to refuse or cancel any orders placed for Products listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit or debit card has been charged. If your credit or debit card has already been charged for the purchase and your order is canceled, we shall immediately issue a refund to your credit or debit card account in the amount of the charge and advise you of the canceled order. If you are not completely satisfied with your purchase, you may return it in accordance with our Return Policy, as set forth below.
4. Shipping Fees, Taxes, and International Duties
If you are shipping within the United States of America, sales tax will be charged on orders shipping to New York State. For Products shipped to New York State, this tax will be charged at the time you place your order for the Product. No other tax or import duty will be applied to orders shipped within the United States. Orders shipped from our New York office will be sent via FedEx, UPS or USPS within the domestic United States. Once an order is ready after one month, we offer two types of shipping: regular ground & next day delivery. Because of the extra packaging we offer on our gowns, there is an increased shipping fee.
5. Shipping Policy
We offer two shipping options to meet your shipping needs. Please check the shipping options at checkout for specific delivery options and fees. No C.O.D. orders can be accepted. Please note that items take one month to ship out. If any materials are backordered, we will get in touch should this timeframe be prolonged. These shipping terms, including the terms set forth in our Shipping Guidelines, are accepted by you by placing an order with us. Once your item has shipped, we will send you an email with your tracking information. All orders are dispatched with ‘No Signature Required’ and may be left at a residence deemed safe by the delivery company. DEE HUTTON is not responsible for any loss or liability or damage that may result from leaving your package at the shipping address without a signature. If you prefer to have your order shipped with ‘Signature Required’ please contact email@example.com so that we may make arrangements.
6. Advertising Disclaimer and Trademarks
We attempt to be as accurate as possible with Product descriptions and prices. However, we do not warrant that Product descriptions or prices are accurate. If your credit or debit card has already been charged for the purchase and your order is canceled, we shall immediately issue a refund to you via check in the amount of the charge and advise you of the canceled order. If you are not completely satisfied with your purchase, you may return it in accordance with our Return Policy, as set forth below.
7. Limitation of Liability
In no event shall we or our suppliers have any obligations or liabilities to you or any other person for loss of profits, for loss of business or use, or for incidental, punitive, special or consequential damages, whether based on contract, tort (including negligence), products liability, or any other theory or form of action, even if we have been advised of the possibility thereof, arising out of or in connection with the sale, delivery, or use of the Products. Our sole and entire maximum liability (and the liability of our suppliers) for any reason, and your sole and exclusive remedy for any cause whatsoever, shall be limited to the actual amount paid by you for the Products you have ordered through our Website. Some jurisdictions do not allow the limitation or exclusion of liability for certain damages, so the above limitations and exclusions may not apply to you to the extent such jurisdiction’s law is applicable to your purchase of Products.
8. Return Policy
Because each piece is custom made, we do not accept returns at this time.
Products that are received damaged or become damaged by a manufacturing fault within three (3) months of purchase are considered faulty. Items that become damaged as a result of normal wear and tear are not considered to be faulty. DEE HUTTON will determine, in its sole judgment and discretion, whether the damage is as a result of normal wear and tear or some other reason. Damaged or faulty products will be replaced by the same product in the same size or repaired, where possible and subject to availability. Where possible we will offer to repair the faulty item. If a product cannot be replaced or repaired, you are entitled to a full refund within the three month period. If you feel an item is damaged or faulty, you can send it back to the following address:
41 Union Square West
New York, NY 10003
We have made every effort possible to ensure the colors are displayed as accurately as possible. DEE HUTTON cannot guarantee your computer’s monitor will accurately display the true color. If you have any questions about the color of an item please contact firstname.lastname@example.org prior to placing your order.
These terms and conditions constitute the entire agreement and understanding between us concerning the subject matter hereof. These terms and conditions may not be altered, supplemented, or amended by the use of any other documents. The laws of the State of New York, without regard to the conflicts of laws principles thereof, will apply to all matters relating to the use of this Website and the purchase of Products. Each of us agrees and hereby submits to the exclusive personal jurisdiction and venue of the State and Federal Courts of New York located in Manhattan with respect to such matters.